Error message when trying to use InstaLOD for the first time

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Doria Gomez

• May 19, 2021 15:18

Hello, I have recently downloaded a FSL and went through the process of copying the script to use for 3DS Max but soon after clicking on the InstaLOD tab and opening the window, I get an error that I can't get past. The error says "unknown property: DeserializeFieldDictionary in undefined". 

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  Support

  • May 20, 2021 11:23

  Hello Doria,

   

  The provided plugin contains a .ms and a .cs file. In order to get the plugin running, you would need to move both files into your script directory. If both files are present the plugin should start as expected. You can find more detailed information about the installation and the plugin in general here:
  https://www.InstaLOD.com/GettingStartedWith3dsMax/

   

  Thanks,
  Erhan

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  Doria Gomez

  • May 20, 2021 15:41

  Hi Erhan, I have gone through the process of copying the .ms and .cs file to use for 3DS Max, just as it says on the Getting Started With 3ds Max page. However I'm still getting the same error. I'm attaching a screenshot to show you the path it's been saved in. If it's wrong, please let me know.

  Thanks, 

  Doria

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  Support

  • May 21, 2021 10:42

  Hello Doria,

   

  Thank you for making us aware of this issue. It seems that the 3ds Max 2022 release introduced some breaking changes in the SDK. We are currently fixing this issue for the upcoming release and will send you a hotfix version of our current plugin as soon as possible.

   

  Thanks,

  Erhan

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  Doria Gomez

  • May 21, 2021 13:04

  I appreciate it Erhan, looking forward to the hotfix.

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  Tim Whitt

  • April 06, 2022 19:04

  One year later and this still has yet to be fixed. Kinda upsetting honestly

   

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