License Error: Machine not entitled for virtualization

About this document

InstaLOD requires a special license entitlement to be run through a remote connection or to be run on a virtual machine. The virtualization entitlement is typically enabled for game licenses or for the InstaLOD Grid Server and compute Worker nodes. However, the entitlement is not automatically included in regular license seat nodes.

InstaLOD Pipeline outputs an error message when the virtualization entitlement is missing 

 

Checking if the virtualization entitlement is enabled

The presence of the virtualization entitlement can be easily checked in the license information that is provided by InstaLOD Studio, InstaLOD Pipeline, or the InstaLOD DCC tool integrations. After authorizing a machine, you can also access the license information through InstaLOD Cloud. Simply log in, navigate to 'Machine Activations', and check the license type of an activated machine.

When your InstaLOD license does not include virtualization entitlements, but you need to access InstaLOD through a remote session or a virtual machine, please reach out to your account manager.

Issues due to Hyper-V

Errors such as the one above can also occur when virtualization is enabled under Windows 10 through Hyper-V even if no virtual machine is running. Please try disabling Hyper-V, restart your computer an additional time, and try starting InstaLOD Studio again.